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Industry-wide training on human rights due diligence in tourism

A total of ten large, medium and small tourism companies as well as five associations and civil society organizations have come together to jointly develop online training courses on human rights due diligence in the tourism value chain.

Project goals

  1. Joint development of needs-oriented online training for direct partners in the destinations
  2. Carrying out a test phase with local partners in order to obtain concrete recommendations for improving and further developing the training.
  3. Broad application of the developed training offerings to relevant stakeholders in tourism destinations.


According to the German Federal Ministry for Economic Cooperation and Development (BMZ), millions of people worldwide live in hardship because minimum social standards such as the prohibition of forced and child labor or environmental protection aspects are disregarded. The United Nations Guiding Principles on Business and Human Rights (UNGPs) are the authoritative global framework for preventing and addressing negative impacts of business on human rights and are a fundamental tool for addressing these major collective challenges.

Human rights due diligence in tourism

Tourism is a key factor in many developing and emerging countries and can create jobs and strengthen local economic cycles. It can also contribute to the preservation of nature and culture and reduce inequalities. Tourism touches on many aspects of human rights, e.g., protection against discrimination or the right to be involved in decision-making processes.


As a service industry, tourism must assume responsibility for good working conditions and fair living wages as part of its human rights due diligence. Furthermore, as part of a social transformation of the industry, concepts must be developed to ensure basic protection for workers in tourism, even in times of crisis.


There are many potentially vulnerable groups working in the tourism industry whose human rights require special protection (e.g., women, migrant workers or indigenous peoples). For example, the percentage of female workers in tourism is 54% (on average almost twice as high as in other sectors). Including the informal sector in countries of the global south, up to 75% of the workers are female – with a rising trend. In this respect, improved working conditions and living wages for women in particular must be prioritized as part of tourism companies’ human rights due diligence.

Travel and tourism companies and organisations join forces

The aim of the tourism companies DER Touristik, FTI Group, TUI Group, TUI Cruises,, Gebeco, Chamäleon, Studiosus Reisen, Hauser Exkursionen and FairAway Travel involved in the project is to ensure broad acceptance and use of these training courses. For this reason, the training courses developed should be tested in advance for practical applicability and further developed together with the partners in the destinations. They are supported by the Association for Sustainable Tourism forum anders reisen, the German Travel Association (DRV) and ECPAT Germany, the working group for the protection of children from sexual exploitation.


The training will be available to the industry free of charge on, the digital learning platform of the Federal Ministry for Economic Cooperation and Development (BMZ), and will thus enable local partners of travel companies to gain an introduction to the topic of human rights due diligence.

This joint project is being implemented under the umbrella of the Sector Dialogue on Tourism for Sustainable Development. Half of the initiative is financed by the project partners’ own funds and the other half by the German Federal Ministry for Economic Cooperation and Development (BMZ). Companies interested in actively participating are cordially invited to do so. For further information, please contact Futouris

Project activities

The following activities are planned:

  • Basic research and compilation of available training materials on human rights due diligence in the supply chain (tourism industry / other industries).
  • Development of web-based training modules in 3 languages (basic modules) or 2 languages (in-depth training).
  • Develop indicators and questionnaires to monitor usage and success of training courses.
  • Carrying out a test phase for the developed training formats with local partners.
  • Development of communication materials for the developed training offerings for use in the industry.


News from this project


Joint Efforts, Joint Benefits: Advancing human rights due diligence in tourism together

A special highlight was the panel discussion “Joint Effort, Joint Benefits” that we organized together with the Roundtable Human Rights in Tourism on the topic of human rights due diligence in tourism. The discussion was well attended and a complete success.

Curious to know more about our other projects?

Together with our members, we at Futouris develop innovative projects and implement them in practice. Our projects are as diverse as our members. Our common goal: to preserve travel destinations and make the industry fit for the future.